2024

Tennessee Tropical Storm Helene

Page last updated: 11/08/2024

All disasters declared after March 22, 2024, fall under new Individual Assistance (IA) rules. For more information, please see FEMA’s press release here.

FEMA has established a Rumor Response page to address the many rumors, urban legends, and scams that are circulating around Hurricane Helene. To visit this page, click here.

Tennessee Tropical Storm Helene (DR- 4832)

Tropical Storm Helene struck Tennessee on September 26, 2024. On October 2, 2024, President Biden declared a major disaster.

People in the following counties are eligible to receive federal disaster assistance:

  • Carter
  • Cocke
  • Greene
  • Hamblen
  • Hawkins
  • Johnson
  • Unicoi
  • Washington

For the complete FEMA press release, please click here.

Important Deadlines

FEMA Application Deadline

Extended to Tuesday, January 7, 2025.

Appeal your FEMA decision letter

Within 60 days of the date on the determination letter.

Apply for Disaster Unemployment

Monday, December 2, 2024

Automatic SNAP Replacement

Survivors in eight counties received automatic SNAP replacement equal to 65% of their September benefit on October 8, 2024.

SNAP households affected by Helene but not in those eight counties may still apply for SNAP replacement per the usual deadlines.

SNAP Hot Food Waiver

Approved until Saturday, November 30, 2024, for the following counties:

  • Carter
  • Cocke
  • Grainger
  • Greene
  • Hamblen
  • Hamblen
  • Hawkins
  • Jefferson
  • Johnson
  • Sevier
  • Sullivan
  • Unicoi
  • Washington

Apply for D-SNAP

Applications will be open from October 21-25, 2024, for survivors in the following counties:

  • Carter
  • Cocke
  • Greene
  • Hamblen
  • Hawkins
  • Johnson
  • Unicoi
  • Washington
Select households will be able to pre- register from October 14-17, 2024.

FEMA Assistance

Applications for FEMA Assistance can be submitted by:

Phone: Contact FEMA at 1-800-621-FEMA (3362) or TTY users can call 1-800-462-7585.

Online: Fill out the application at DisasterAssistance.gov

In-Person: You can also fill out the application at a FEMA Disaster Resource Center (DRC).

Mobile Registration Intake Center: MRICs move around regularly. They will be in an area for a short period of time to help survivors who need registration help. Visit FEMA’s Disaster Declaration page to find more information about the Mobile Registration Intake Center locations and hours.

Disaster Recovery Center: To find a Disaster Recovery Center near you, use the Federal Emergency Management Agency’s DRC locator or text “DRC” and your zip code to 43362 (4FEMA) to locate a Disaster Recovery Center in your area.

Safety & Shelter Resources

Please check your local news and local officials for the latest safety and shelter resources.

Access information on Safety and Shelter assistance through the resources below.

A free legal help hotline is now available for Tropical Storm Helene survivors. Survivors can call 844-HELP4TN (844-435-7486) anytime, and leave a message if calling after hours.

For more information about this hotline, please click here.

On October 28, 2024, the Tennessee Supreme Court activated the “Katrina Rule,” allowing out- of- state attorneys to provide Pro Bono legal assistance. For more information, please click here.